Returns and refunds

Unfortunately we do not accept returns for bespoke items or products made to order, such as greeting cards. If you have any questions regarding these products please send us a message prior to ordering via the contact form.

If you are unhappy with a product please let us know through the contact form and we will do our best to help.

Rosie Wonders handmade jewellery features vintage components. Please expect variations or some element of imperfection.

For all other products - returns are accepted 14 days from order date. Please notify us within 7 days of delivery date to arrange a refund or exchange. Goods must be returned in perfect condition. We cannot refund delivery costs. When returning products we recommend that you use a recorded delivery service as Rosie Wonders will not accept liability for items lost in the post whilst being returned.